The IP address is already used
by another device. |
Disconnect your PIXORD NC from the network.
Run the PING utility and follow the appropriate recommendations.
Note: The assigned IP number can be assumed valid if the
PING utility returns "request timed out" - in
which case you should set the IP address again, power
on the PIXORD NC and then try accessing the unit again.
|
The IP address is located within
a different subnet. |
Run the PING utility, If the utility returns
"no response" or similar, the diagnosis is probably
correct. Then, you should proceed as follows: In Windows
95/98 or Windows NT, check that the IP address for your
PIXORD NC is within the same subnet as your workstation:
Click "Start", "Settings", "Control
Panel" and "Network". Specify the TCP/IP
adapter and click on Properties. Then, click "IP
Address" in Properties. Check that the first 3 numbers
within the IP address of your PIXORD NC matches the first
3 ones of your workstation. If not, your PIXORD NC may
be on a different subnet and the IP address cannot be
set from this workstation. You must set the IP address
for the PIXORD NC from a workstation on the same subnet.
|
No video is displayed when many clients
are connected |
The maximum concurrent video connections is
limited to 5. If more than 5 client connections are detected
no video will be displayed for the later connections.
|
The audio stream is broken or
unavailable. |
The recommended concurrent audio connections is 1.
When more than 1 client is connected the audio stream may be split
between the various clients, therefore it will sound broken to each
of the clients. This is due to the fact that the audio stream is
sent over UDP, which also causes a problem for Internet connections.
If either the client connecting to the camera or the camera itself
is located behind a firewall all UDP ports must be opened to the host
(client PC or camera) in order for the audio stream to work correctly.
For this reason it is not recommended to use the audio stream over the Internet.
|
Live viewing is disrupted when accessing the SD card |
Due to the limited processing power of the device it is unable to read from the SD card and stream live video simultaneously. This is most noticeable when the SD card is >=256MB. Therefore it is recommended that the SD card be removed from the device when you wish to access the images stored therein. |
The IP address is unknown when using DHCP or PPPoE |
Please set the E-mail settings on the E-mail Configuration page. When an IP
address is assigned to a device using DHCP or PPPoE the device will
automatically E-mail a message according to the settings on the E-mail
configuration page. |